The recruitment industry is experiencing a paradigm shift, with AI interview tools playing a pivotal role in reshaping the future of hiring. As we approach 2024, these tools are becoming indispensable for recruiting agencies and companies that are looking to improve their recruitment processes. This article takes a deep dive into the best of the best AI interview tools that are set to lead the way in 2024.
HeyMilo AI
Starting off strong with HeyMilo AI, which stands out as a frontrunner in the AI interview tool market. It’s near human like interview experience, customizability, comprehensive candidate evaluations, make it ideal for recruiting agencies looking to scale their interviews and companies who handle high volume hiring.
Key Features:
- Conversational AI: The core of HeyMilo’s product offering. From our tests, HeyMilo stood out in it’s ability to adapt to the interview, ask appropriate follow-up questions and clarify ambiguities a candidate had. Furthermore, the interview experience felt the least like a “robot” with a natural sounding voice and superior interruption handling.
- Candidate Evaluation: One of the biggest pros to HeyMilo’s offering was how customizable the interview experience and evaluations were. When comparing side-by-side with an actual recruiting team, HeyMilo was able to provide the most accurate results. The detailed candidate reports which offered recordings, transcripts and contextual search capabilities set the platform apart.
- Integration: HeyMilo natively supports integration with a variety of ATS (Bullhorn, Greenhouse, etc.) and CRMs. Additionally, we learned you can work with the team if you desire candidate profiles to be stored in a particular manner or desire additional 3rd party customization.
- Collaborate with your Team: A workspace feature which lets you collaborate with your team to configure agents and deploy them. You can also review candidates with your recruiting team as well.
Why HeyMilo AI?
Across the board, HeyMilo had the most developed ai interview offering. They also have a dedicated customer success team that works with you to create agents for roles, roll out the agent, and ensure you’re seeing success. For recruiting agencies looking to drive operational efficiencies, it’s a no brainer and for companies looking to replace existing one-way video interview platforms (HireVue, SparkHire, etc.), HeyMilo is a piece of cake to switch over to.
HeyMilo Cons::
- If you’re on their pay-as-you-go plan, the interview experience is slightly worse compared to when you’re on their fixed contract plan
ConverzAI
Overview:
Converzai has been around the block for the longest. It’s been used by a handful of agencies currently and it’s conversational AI capabilities were a definite improvement to one way video interview platforms. Out of all the platforms reviewed it was also the only one that helped with sourcing candidates for a role as well as interview and vet them.
Key Features:
- Conversational AI: Although fairly real-time in it’s conversational capabilities and able to dive into candidates’ responses to a certain level, it lacked in it’s ability to truly replace a first round interview as the follow-ups were fairly limited and so the questions had to remain high level.
- Candidate Summary: A comprehensive summary from the interview was provided but lacked any evaluation capabilities on a candidates response which led to the recruiting team having to still review entire interviews
- E2E approach: Designed to not only interview and vet candidates, but also retrieve the top candidates for a role based on the candidates in your ATS (which does however come at a cost of charging a per-hire fee).
Why ConverzAI? Converzai’s platform, although fell a little short on it’s conversational ai interview capabilities and it’s ability to vet candidates, the sourcing capabilities were an addition that can be highly valuable for companies looking to hire for hard-to-find roles.
ConverzAI cons:
- Charging per hire is a no-go for most agencies
- The platform is heavily gated and requires a ton of hand-holding from their team
- Outdated technology (doesn’t leverage latest AI infrastructure such as GPT-4o, etc..)
Apriora AI
Apriora AI provides an AI interview experience that without a doubt surpasses the one-way video interview platforms and extremely simple UX for candidates and companies to use.
Key Features:
- Conversational AI: During our test runs, we found the AI interviewer able to ask appropriate follow-up questions, but found the interviewer to be quite slow to respond and sound quite robotic. Our test candidates found the experience the least pleasant as a result.
- Evaluations: We did find the evaluations to be quite accurate of how a candidate did and did find they would save a recruiter time when reviewing candidates.
- UX: This is where Apriora stood out. The user experience was extremely clean and intuitive to use.
Why Apriora AI? Apriora AI’s stood out for folks who might be looking for a no-frill ai interviewer that can ask candidates appropriate follow-up questions in a way that the current players (HireVue, SparkHire) do not.
Apriora AI cons:
- Poor candidate experience. Long delays and a voice which made it feel very much like you’re interviewing with a robot.
- Getting on a sales call to get access to the platform was also mandatory unfortunately.
- Lot of friction prior to conducting an interview (signing up, filling out information, scheduling, etc..)
- No way to collaborate with teammates
Conclusion
The AI interview landscape is evolving rapidly with HeyMilo AI, ConverzAI and Aprioria AI. The best tool will depend on your specific needs and priorities. Whether it’s a tool with near human like interview experience and powerful evaluation capabilities like HeyMilo, to a more all in one tool like ConverzAI or even a no-frill rudimentary tool such as Aprioria.
Our pick is HeyMilo which has seemingly crossed the uncanny valley of AI recruiters and provides by the most comprehensive analysis on a candidate’s fit for a role.
